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AI and Outrage - NaPodPoMo 2024 - Day 19
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AI and Outrage - NaPodPoMo 2024 - Day 19

How artificial intelligence can both exacerbate and mitigate online outrage.

This episode of Outrage Science Bites explores the impact of artificial intelligence (AI) on outrage culture. AI-driven algorithms on social media platforms prioritize content that triggers strong emotions, particularly outrage, leading to a feedback loop that amplifies outrage and pushes users into echo chambers. AI can also create disinformation through deepfakes and bots, further inflaming tensions. However, AI can also be used to reduce outrage by detecting and flagging harmful content, promoting healthier conversations, and encouraging critical thinking. Examples of AI being used to reduce outrage include the Angry Uncle bot and depolarizing GPT. The challenge moving forward is to harness AI in ways that foster healthier, more civil discourse online.

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